Call Recording
Available in two packs:
Lite
Designed for customer service and training across for all businesses
Standard
Designed for risk protection, compliance: UCaaS Only
Settings
Always on
Always on with pause/resume
User initiated with start/pause/resume/stop
Features
Standard is PCI compliant recording
Access to recordings based on SASBOSS profiles at customer level accessed by secure api
Storage
All the calls are being recorded offsite in AU with automatic real-time backup
Standard is PCI compliant recording
Lite: 30 days retention, Standard: unlimited