Hello, Webex users!

We want to make sure you’re aware of the latest system requirements for the Cisco Webex mobile app, especially if you’re using iOS and Android devices. Staying up-to-date with these requirements ensures a seamless and enjoyable experience during your virtual meetings and calls. Here’s what you need to know:

Android Smartphones

For Android users, your device should be running Android 10 or a later version. It’s important to note that a minimum of 3GB of RAM is required to run the Webex app smoothly. If you’re using Android 9, please be aware that as of November 1, 2023, it will no longer be supported.

Additionally, specific features like virtual or blurred backgrounds during calls and meetings have their own set of requirements. Your device’s processor should be either:

– Snapdragon 845
– Samsung Exynos 9810
– Equivalent processors with eight or more cores

For optimal performance, ensure your device has 3.5 GB of RAM or more.

iOS and iPadOS Devices

If you’re an Apple user, make sure your device is updated to iOS 15.5 or later, or iPadOS 15.5 or later, to effectively run the Webex app. To use certain features like virtual or blurred backgrounds during calls and meetings, your device should be one of the following:

– iPhone 7 or later
– iPad Pro (all generations)
– iPad mini (5th generation) and later
– iPad Air (3rd generation) and later

Additionally, if you want to receive incoming call notifications using Unified CM over Wi-Fi, your device needs to be running iOS 16.5 or later, or iPadOS 16.5 or later.

Keeping your operating system and device up to these specifications will ensure you have access to all the features and functionalities Cisco Webex has to offer. As technology evolves, so do the requirements, and by staying updated, you’ll be able to make the most out of your virtual meetings and collaborations.

For full and up-to-date details of system requirements on desktops, tablets, and mobile devices, please visit the official Cisco Webex Help Center article.

If you have any questions or concerns, don’t hesitate to reach out to our team. Happy collaborating!

*Note: These requirements are accurate as of the current date, but technology changes quickly. Please verify the requirements on the official Cisco Webex website before making any changes to your device.*

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